Last Updated: January 2026

Cub99 Privacy Policy — Your Information Is Completely Safe With Us

This page explains in detail how your personal information is collected, stored, and protected at cub99. We believe transparency is the best policy.

Effective: January 1, 2026 Applicable to: cub99.pro

Our Commitment: Your personal information at cub99 is completely confidential and secure. We never sell or transfer your data to third parties without your consent. Read this privacy policy to understand exactly how we handle your information.

1 What Information We Collect

When you create an account and use our services at cub99, we collect certain necessary information. This data is used solely to deliver the best possible experience to you.

Registration Information: When registering for a cub99 account, we collect your name, date of birth, phone number, email address, and preferred payment method.

Verification Information: As part of the KYC process, you may be asked to provide a copy of your national ID, passport, or driving license. This is solely to verify your identity and prevent fraud.

Automatically Collected Data: When you use cub99, your IP address, browser type, device information, and session duration are automatically recorded.

  • Transaction details: deposit, withdrawal, and betting history
  • Communication details: support chat messages and emails
  • Usage patterns: which games or sections are used most frequently
  • Information Collected via Cookies and Tracking Pixels
Summary of Collected Data
Type of Data Reason for Collection Retention Period
Name & Contact Information Account Management & Support For the duration the account remains active
Identity Verification Documents KYC & Fraud Prevention 5 years as required by legal obligations
Transaction History Payment Processing & Financial Auditing Minimum 5 years
Device & IP Information Security & Fraud Detection 12 months
Gaming Activity Service Improvement & Personalization For the duration the account remains active
Support Contact Issue Resolution & Quality Control 24 months

2 How We Use Your Information

Cub99 uses your information only for legitimate and transparent purposes. No data is collected or used beyond what is strictly necessary.

  • Account Management: To create, verify, and manage your cub99 account.
  • Payment Processing: To ensure safe and fast deposits and withdrawals.
  • Customer Support: To resolve your questions and complaints promptly.
  • Security: To prevent fraud, money laundering, and unauthorized account access.
  • Personalized Experience: To suggest promotions and games tailored to your preferences.
  • Legal Obligations: To meet regulatory requirements.
  • Service Improvement: Analyzing usage patterns to improve the cub99 platform.

cub99 never sells your data to advertisers or third parties. You can opt out of marketing communications at any time by contacting us.

3 Data Retention & Security Measures

All your data at cub99 is stored on advanced, industry-grade servers. We use best-in-class security technology to fully prevent unauthorized access.

All data is protected with AES-256 encryption, and TLS/SSL protocols are used during transmission. Our data centers are monitored around the clock, 24 hours a day.

  • Regular security audits and penetration testing are conducted.
  • Strict access controls are in place governing staff access to data.
  • Automated systems are active to detect suspicious activity.
  • Data backups are performed regularly and stored across multiple locations.

4 Sharing Data with Third Parties

Cub99 never sells your personal data. In limited circumstances, certain information may be shared with specific third parties.

  • Payment Processors: Payment service providers such as bKash, Nagad, and Rocket receive the necessary information to process transactions.
  • Game Providers: Licensed software companies that operate Live Casino and other games.
  • Legal Authorities: In response to a court order or a lawful request from a government authority.
  • Anti-Fraud Services: Partners operating fraud detection and identification systems.

All third-party partners operate under strict confidentiality agreements with cub99 and are not permitted to use the data they receive for their own purposes.

5 Cookie Policy

The cub99 website uses cookies in your browser to improve site functionality and enhance your overall experience.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain site functionality.

6 Your Data Rights

As a cub99 member, you have several rights regarding your own data. We respect these rights and fulfill them in a timely manner.

Right to Access Data

You may request to know what information we hold about you.

Right to Correct Data

You may request corrections to any inaccurate or outdated information.

Right to Delete Data

You may request deletion of your data where no legal obligation requires us to retain it.

Right to Restrict Processing

You may request that we stop using your data for specific purposes.

Right to Data Portability

You may request a copy of your data in a machine-readable format.

Right to Opt Out of Marketing

You may opt out of promotional emails or messages at any time.

To exercise any of these rights, contact the cub99 support team. We typically respond within 30 business days.

7 Data Security Measures

Cub99 protects your information with a multi-layered security framework, ensuring safety through both technical and administrative measures.

  • SSL/TLS Encryption: All communication between your browser and our servers is encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security when logging into your account.
  • Firewall Protection: Advanced firewall systems are in place to defend against external threats.
  • Regular Audits: Security audits are conducted by independent experts.
  • Staff Training: All cub99 staff are trained in data protection.

In the event of a security breach, cub99 will notify affected members as quickly as possible and take all necessary action.

8 Child Protection Policy

Cub99 services are strictly for users aged 18 and above. We do not knowingly collect any information from minors.

  • Age is verified at the time of registration.
  • If any account is found to belong to a user under 18, it will be immediately suspended and all associated data will be deleted.
  • Parents who have any concerns are welcome to notify cub99.

9 Privacy Policy Updates

Cub99 may update this privacy policy as needed. The date of the latest revision will be shown at the top of the page. For significant changes, you will be notified via your registered email.

  • Continued use of the site after any changes indicates acceptance of the updated policy.
  • Previous versions will no longer be in effect.
  • Check back on this page regularly.

10 Contact & Complaints

For any questions, complaints, or data-related requests regarding this privacy policy, please contact the cub99 support team. We are always here to help.

Data Protection Officer: cub99 has a dedicated Data Protection Officer who handles all data-related requests. You can reach them directly via support chat or email.

Why cub99 Is the Safest Place for Your Data

Explore the Core Pillars of Our Privacy Protection

Encrypted Data Storage

All your personal data at cub99 is protected with AES-256 encryption, making it inaccessible to any unauthorized party.

Data Is Not Sold

Cub99 never sells your personal information to third parties. Your privacy is our highest priority.

Two-Factor Verification

Two-factor authentication on your cub99 account adds an extra layer of security, making unauthorized access virtually impossible.

Restricted Staff Access

Only authorized staff have access to specific data. Every access is logged and reviewed on a regular basis.

Regular Security Audits

Independent security experts regularly audit cub99's systems to identify and address any vulnerabilities promptly.

Legal Compliance

Cub99 complies with international data protection regulations. We always operate within the appropriate legal framework to keep your information safe.

Your Data Is Safe — Join cub99 Today

Know your rights under cub99's privacy policy and play with complete peace of mind. Enjoy the best gaming experience with your personal data fully protected.

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